The youtube comments section can be a great way to connect with your audience, build community and promote your brand. At its worst, however, it can become a breeding ground for negativity and even trolls. In this article, we’ll take a look at how to manage your youtube comments and troubleshoot any issues that may arise.
YouTube’s comment feature allows users to interact with a video by giving it a thumbs up or down, leaving a reply and, for content creators, the ability to highlight a specific comment. A highlighted comment is displayed at the top of the comment section and aims to draw the attention of the video owner. This is particularly helpful for brands that want to quickly communicate a specific message or answer a viewer’s question.
If you want to edit your highlighted comment, simply click the three dots in the upper right-hand corner of the comment and select ‘Edit’ from the menu. This will open the comment in a pop-up window where you can make changes to the text of your comment, or delete it altogether. Once you’re happy with your edit, click the save button.
Sometimes, despite our best efforts, mistakes happen. Thankfully, you can correct them on YouTube. Just hover over the top-right of a comment and click on the pencil icon to edit it. Whether it’s an embarrassing typo, or a response that wasn’t quite what you meant to say, a quick edit is a great way to fix the error and save time in the long run.
You can set your youtube comments to automatically publish without moderation or you can manually moderate them from the Published tab in YouTube Studio. If you choose to manually moderate your youtube comments, it’s important to have enough time to dedicate to this task so that there isn’t a significant lag between when viewers leave a comment and when it appears on the video.
It can be difficult to navigate the vast sea of youtube comments, especially if you have a large number of videos. In order to quickly find a particular comment, you can use YouTube’s search bar at the top of the page to filter by specific words or phrases. This can help you quickly find a comment that is relevant to your video and also helps you focus on responding to comments rather than deleting them.
Alternatively, there are a few third-party software programs that can help you search through youtube comments more efficiently. One option is TubeBuddy, which can be installed in your web browser and acts as an overlay over the YouTube comment manager interface. This gives you access to many more features, including a more intuitive interface and the ability to create different canned responses to help you quickly respond to common questions or comments from your audience.
You can also disable youtube comments at the channel-level or at the individual video level. Disabling YouTube comments can prevent trolls from harassing your audience and can also reduce the workload of your team. It’s important to note, however, that disabling youtube comments can decrease the trust of your brand and may lead to less engagement. youtube comments